Steward queue/CASE-000413
Steward case

CASE-000413

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-96857workflow paused, state held

Side-by-side comparison

Incoming CLM-412171 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-412171incoming
#1MBR-028167Mratha Powell
0.832 rec.
Best evidence: NameDate of birth
NameMartha PowellMratha S Powell
Date of birth1943-12-231943-12-23
Member ID—
-
UHC-78239-03
SSN—
•••-••-NULL
•••-••-8402
Phone—
N/A
9737120551
Email—
-
martha.powell89@aol.com
Address6406 Ocean Ave
6406 Ocean Avenue
2961 Grand Ave
City / state / ZIPTempe, AZ, 85288San Diego, CA, 92165
Group—
-
GRP-0144
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×1PRV ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-028167Mratha Powell0.83
Matched against PRV-23525, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39b6066bf1c0
    Escalated CLM-412171, top score 0.83, candidates MBR-028167

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-96857
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046229
Opened
2026-10-19 19:54:36
Top score
0.83