Steward case

CASE-000423

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-1339workflow paused, state held

Side-by-side comparison

Incoming TPA-57420 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-57420incoming	#1MBR-017780Sandra Hoffman 0.833 rec. Best evidence: NameDate of birth
Name	Sandra Hoffman	Sandra T Hoffman
Date of birth	1969-10-27	1969-10-27
Member ID	— -	UHC-22666-98
SSN	— •••-••-null	•••-••-2842
Phone	— NULL	7888898371
Email	— UNKNOWN	sandra.hoffman@aol.com
Address	— -	7038 Desert Sky Blvd
City / state / ZIP	— UNKNOWN	Mesa, AZ, 85253
Group	GRP-2091	GRP-2091
Plan	—	CHOICE-PLUS-PPO
Sources, records	TPA1 record	PRV ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-017780Sandra Hoffman0.83

Matched against PRV-24980, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

PRVPRV-24980Sandra Hoffman1969-10-27Rule 0.99
PRVPRV-24979Sandra Hoffman1969-10-27Rule 0.99
ENRENR-122110Sandra Hoffman1969-10-27Rule 0.99

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:3963adf3a368
Escalated TPA-57420, top score 0.83, candidates MBR-017780

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Sandra HoffmanMBR-017780, score 0.83, 3 recordsLinkConfirm as a distinct identityTPA-57420 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-1339
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-001284
Opened: 2026-10-19 19:54:36
Top score: 0.83