Steward queue/CASE-000438
Steward case

CASE-000438

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-69749workflow paused, state held

Side-by-side comparison

Incoming TPA-60410 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-60410incoming
#1MBR-001315Eugene Morales
0.835 rec.
Best evidence: NameDate of birth
NameEugene MoralesEugene A Morales
Date of birth1976-03-111976-03-11
Member ID—UHC-18419-70
SSN—•••-••-7399
Phone—
UNKNOWN
5559934176
Email—
NULL
eugene.morales31@proton.me
Address—7390 Bayshore Dr
City / state / ZIP—
, -
Austin, TX, 78766
Group—
-
GRP-2408
Plan—
UNKNOWN
OPTIONS-PPO
Sources, recordsTPA1 recordCLM ×2TPA ×1ENR ×25 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001315Eugene Morales0.83
Matched against CLM-423640, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39361f684e3f
    Escalated TPA-60410, top score 0.83, candidates MBR-001315

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-69749
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-039438
Opened
2026-10-19 19:54:36
Top score
0.83