Steward queue/CASE-000439
Steward case

CASE-000439

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-1371workflow paused, state held

Side-by-side comparison

Incoming CLM-418020 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-418020incoming
#1MBR-019892Jessica Gordon
0.834 rec.
Best evidence: NameAddress
NameJessica GordonJessica Gordon
Date of birth—
null
1965-09-14
Member ID—
NULL
UHC-38164-21
SSN—•••-••-4614
Phone—
-
9532635493
Email—
N/A
jessica.gordon94@hotmail.com
Address7519 Pine Dr
7519 Pine Drive
7519 Pine Dr Apt 35
City / state / ZIPSacramento, CA, 95810
Sacramento, California, 95810
Sacramento, CA
GroupGRP-4546GRP-4546
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordCLM ×3ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-019892Jessica Gordon0.83
Matched against CLM-418023, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39aeba6f3837
    Escalated CLM-418020, top score 0.83, candidates MBR-019892

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-1371
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-001316
Opened
2026-10-19 19:54:36
Top score
0.83