Steward queue/CASE-000442
Steward case

CASE-000442

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-1379workflow paused, state held

Side-by-side comparison

Incoming TPA-55709 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-55709incoming
#1MBR-036679Kathleen Alvarez
0.831 rec.
Best evidence: NameDate of birth
NameKathleen AlvarezKathleen Alvarez
Date of birth2002-05-10
05/10/2002
2002-05-10
Member ID——
SSN——
Phone—
null
4427608796
Email——
Address4674 Forest Ave
4674 FOREST AVENUE
—
City / state / ZIPGlendale, AZ, 85394—
GroupGRP-9289—
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-036679Kathleen Alvarez0.83
Matched against CLM-412980, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-412980Kathleen Alvarez2002-05-10Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:397f7898de2c
    Escalated TPA-55709, top score 0.83, candidates MBR-036679

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-1379
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-001324
Opened
2026-10-19 19:54:36
Top score
0.83