Steward queue/CASE-000450
Steward case

CASE-000450

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-54881workflow paused, state held

Side-by-side comparison

Incoming CLM-413333 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-413333incoming
#1MBR-001358Douglas Henderson
0.835 rec.
Best evidence: NameDate of birth
NameDouglas Henderson
Henderson, Douglas
Douglas T Henderson
Date of birth1997-01-101997-01-10
Member ID—UHC-07476-51
SSN—
•••-••--
•••-••-3354
Phone—
NULL
7709386490
Email—
null
douglas.henderson51@proton.me
Address—
N/A
1129 Market St
City / state / ZIP—
N/A, UNKNOWN
Eden Prairie, MN, 55365
Group—GRP-6336
Plan—CHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×2CLM ×35 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001358Douglas Henderson0.83
Matched against ENR-117498, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:397dcf549fd1
    Escalated CLM-413333, top score 0.83, candidates MBR-001358

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-54881
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-034326
Opened
2026-10-19 19:54:36
Top score
0.83