Steward queue/CASE-000470
Steward case

CASE-000470

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-40835workflow paused, state held

Side-by-side comparison

Incoming CLM-424770 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-424770incoming
#1MBR-001400Sophia Cole
0.831 rec.
Best evidence: NameDate of birth
NameSophia I ColeSophia Cole
Date of birth1979-10-031979-10-03
Member ID—
UNKNOWN
—
SSN•••-••-5653
•••-••-***-**-5653
—
Phone5545466776—
Email—
null
—
Address—5607 Ridge Rd Apt 7
City / state / ZIP—
N/A
Austin, TX, 78711
Group—
N/A
GRP-9389
PlanCHOICE-PLUS-PPOCORE-HMO
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001400Sophia Cole0.83
Matched against CLM-424769, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-424769Sophia Cole1979-10-03Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39daf65479b2
    Escalated CLM-424770, top score 0.83, candidates MBR-001400

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-40835
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-028387
Opened
2026-10-19 19:54:36
Top score
0.83