Steward queue/CASE-000480
Steward case

CASE-000480

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-90092workflow paused, state held

Side-by-side comparison

Incoming CLM-425709 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-425709incoming
#1MBR-003987Gerald Mendez
0.833 rec.
Best evidence: NameDate of birth
NameGerald MendezGerald Mendez
Date of birth1963-01-111963-01-11
Member IDUHC-05892-32
UHC0589232
—
SSN•••-••-0180—
Phone—4285249639
Email——
Address—4300 Mountain View Dr
City / state / ZIP—
null, null
Nashville, TN, 37210
Group—
-
—
PlanOPTIONS-PPOOPTIONS-PPO
Sources, recordsCLM1 recordTPA ×2PRV ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003987Gerald Mendez0.83
Matched against TPA-61349, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-61349Gerald Mendez1963-01-11Scored 1.00
  • TPATPA-61348Gerald Mendez1963-01-11Scored 1.00
  • PRVPRV-27566Gerald Mendez1963-01-11Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:397f78851679
    Escalated CLM-425709, top score 0.83, candidates MBR-003987

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-90092
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044721
Opened
2026-10-19 19:54:36
Top score
0.83