Steward queue/CASE-000481
Steward case

CASE-000481

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-1514workflow paused, state held

Side-by-side comparison

Incoming TPA-60732 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-60732incoming
#1MBR-036326Gloia Howard
0.831 rec.
Best evidence: NameDate of birth
NameGloria HowardGloia Howard
Date of birth1996-03-22
Mar 22, 1996
1996-03-22
Member ID—UHC-34736-12
SSN—
•••-••-NULL
—
Phone—
-
5206655418
Email—
-
—
Address—
NULL
9169 Spring St
City / state / ZIP—
-, , UNKNOWN
Scottsdale, AZ, 85211
Group——
Plan—
NULL
—
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-036326Gloia Howard0.83
Matched against CLM-424359, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-424359Gloia Howard1996-03-22Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ca4a03275c
    Escalated TPA-60732, top score 0.83, candidates MBR-036326

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-1514
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-001455
Opened
2026-10-19 19:54:36
Top score
0.83