Steward queue/CASE-000483
Steward case

CASE-000483

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-52797workflow paused, state held

Side-by-side comparison

Incoming TPA-59316 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-59316incoming
#1MBR-042677Terry Laane
0.831 rec.
Best evidence: NameDate of birth
NameTerry LaneTerry W Laane
Date of birth1939-07-201939-07-20
Member ID—
null
—
SSN—•••-••-3704
Phone—6939379718
Email—
NULL
—
Address—9751 Union St
City / state / ZIP—
-, NULL
Jacksonville, FL, 32290
Group—
NULL
—
PlanCORE-HMO—
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-042677Terry Laane0.83
Matched against CLM-421179, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.97350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-421179Terry Laane1939-07-20Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e7bab0be6a
    Escalated TPA-59316, top score 0.83, candidates MBR-042677

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-52797
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-033516
Opened
2026-10-19 19:54:36
Top score
0.83