Steward queue/CASE-000488
Steward case

CASE-000488

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-18942workflow paused, state held

Side-by-side comparison

Incoming CLM-409488 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-409488incoming
#1MBR-001497Brian Hawkins
0.832 rec.
Best evidence: NameDate of birth
NameBrina HawkinsBrian Hawkins
Date of birth1990-02-011990-02-01
Member ID——
SSN——
Phone——
Email—
UNKNOWN
—
Address—9646 Spring St
City / state / ZIP—
NULL
Nashville, TN, 37275
Group—
NULL
—
Plan—CHOICE-PLUS-PPO
Sources, recordsCLM1 recordTPA ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001497Brian Hawkins0.83
Matched against TPA-54117, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-54117Brian Hawkins1990-02-01Scored 1.00
  • TPATPA-54118Brian Hawkins1990-02-01Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39d6bd4c7209
    Escalated CLM-409488, top score 0.83, candidates MBR-001497

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-18942
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-015680
Opened
2026-10-19 19:54:36
Top score
0.83