Steward queue/CASE-000490
Steward case

CASE-000490

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-3640workflow paused, state held

Side-by-side comparison

Incoming TPA-54116 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-54116incoming
#1MBR-001497Brian Hawkins
0.832 rec.
Best evidence: NameAddress
NameBrian HawkinsBrian Hawkins
Date of birth—
1990-20-01
1990-02-01
Member ID—
UNKNOWN
—
SSN•••-••-4322—
Phone——
Email——
Address9646 Spring St
9646 Spring Street
9646 Spring St
City / state / ZIPNashville, TN, 37275Nashville, TN, 37275
GroupGRP-5360—
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsTPA1 recordTPA ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001497Brian Hawkins0.83
Matched against TPA-54117, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity
  • TPATPA-54117Brian Hawkins1990-02-01Scored 1.00
  • TPATPA-54118Brian Hawkins1990-02-01Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39cb724e3756
    Escalated TPA-54116, top score 0.83, candidates MBR-001497

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-3640
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-003434
Opened
2026-10-19 19:54:36
Top score
0.83