Steward queue/CASE-000491
Steward case

CASE-000491

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-8022workflow paused, state held

Side-by-side comparison

Incoming CLM-420381 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420381incoming
#1MBR-001507George Weaver
0.844 rec.
Best evidence: NamePhone
NameGeorge WeaverGeorge Weaver
Date of birth1916-03-131961-03-13
Member ID—UHC-08783-42
SSN—•••-••-5675
Phone2528982810
+1 252 898 2810
2528982810
Email—george.weaver11@aol.com
Address—6059 Bayshore Dr
City / state / ZIP—
null, NULL, -
San Antonio, TX, 78243
GroupGRP-6787GRP-6787
Plan—NAVIGATE-HMO
Sources, recordsCLM1 recordTPA ×1CLM ×2ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001507George Weaver0.84
Matched against ENR-126794, 3 fields compared, weighted score 0.840
FieldSimilarityWeightShareNote
Name1.00340%
Date of birth0.60340%transposition
Phone1.001.520%
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ad46fbe560
    Escalated CLM-420381, top score 0.84, candidates MBR-001507

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-8022
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-007262
Opened
2026-10-19 19:54:36
Top score
0.84