Steward queue/CASE-000495
Steward case

CASE-000495

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-6797workflow paused, state held

Side-by-side comparison

Incoming CLM-411771 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-411771incoming
#1MBR-009658Natalie Fernandez
0.833 rec.
Best evidence: NameDate of birth
NameNatalie FernandezNatalie Fernandez
Date of birth1950-09-171950-09-17
Member IDUHC-41735-10
UHC4173510
—
SSN—
•••-••-null
•••-••-5233
Phone—
-
4152030125
Email—
NULL
natalie.fernandez17@aol.com
Address9140 Bayshore Dr
9140 Bayshore Drive
9177 Hillcrest Rd
City / state / ZIPNashville, TN, 37220Houston, TX, 77033
Group——
PlanCORE-HMO—
Sources, recordsCLM1 recordCLM ×2PRV ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-009658Natalie Fernandez0.83
Matched against CLM-411772, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-411773Natalie Fernandez1950-09-17Scored 1.00
  • CLMCLM-411772Natalie Fernandez1950-09-17Scored 1.00
  • PRVPRV-23397Natalie Fernandez1950-09-17Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55806bbef590
    Escalated CLM-411771, top score 0.83, candidates MBR-009658

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-6797
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-006228
Opened
2026-10-22 12:43:43
Top score
0.83