Steward queue/CASE-000496
Steward case

CASE-000496

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-25305workflow paused, state held

Side-by-side comparison

Incoming ENR-112793 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-112793incoming
#1MBR-045117Rachel Brooks
0.831 rec.
Best evidence: NameDate of birth
NameRachhel H Brooks
Rachhel H. Brooks
Rachel Brooks
Date of birth1990-09-18
19900918
1990-09-18
Member IDUHC-42063-06—
SSN•••-••-8873—
Phone9498743301
949-874-3301
—
Emailrachel.brooks10@yahoo.com—
Address1528 Central Ave
1528 Central Avenue
—
City / state / ZIPJacksonville, FL, 32234
Jacksonville , FL, 32234-5152
—
GroupGRP-9957GRP-9957
PlanMEDICARE-ADV-B—
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-045117Rachel Brooks0.83
Matched against CLM-409732, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.99350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-409732Rachel Brooks1990-09-18Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39c71b807d1c
    Escalated ENR-112793, top score 0.83, candidates MBR-045117

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-25305
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-019928
Opened
2026-10-19 19:54:36
Top score
0.83