Steward queue/CASE-000501
Steward case

CASE-000501

Confidence 0.63 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-70521workflow paused, state held

Side-by-side comparison

Incoming CLM-401509 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-401509incoming
#1MBR-001710Mary Murray
0.633 rec.
Best evidence: Name
NameMary MurrayMary N Murray
Date of birth1979-11-05
11/5/1979
1980-11-05
Member ID—
NULL
UHC-26594-26
SSN—
•••-••-UNKNOWN
•••-••-9788
Phone—
null
2116793407
Email—
NULL
mary.murray@aol.com
Address4644 Indian School Rd
4644 Indian School Road
1000 Spring St
City / state / ZIPAtlanta, GA, 30358
Atlanta, GA, 30358-3970
Miami, FL, 33103
Group—GRP-1164
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordCLM ×1PRV ×1ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001710Mary Murray0.63
Matched against CLM-401508, 2 fields compared, weighted score 0.625
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth0.25350%month_day
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39d4e52c6e13
    Escalated CLM-401509, top score 0.63, candidates MBR-001710

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-70521
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-039686
Opened
2026-10-19 19:54:36
Top score
0.63