Steward queue/CASE-000509
Steward case

CASE-000509

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-25064workflow paused, state held

Side-by-side comparison

Incoming TPA-54257 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-54257incoming
#1MBR-022823Charlotte Parker
0.833 rec.
Best evidence: NameDate of birth
NameCharoltte ParkerCharlotte P Parker
Date of birth1998-09-07
07-09-1998
1998-09-07
Member ID—UHC-15367-54
SSN—•••-••-0940
Phone—6489424426
Email—charlotte.parker@icloud.com
Address—
null
15 Highland Ave # 871
City / state / ZIP—
null, , -
Gilbert, AZ, 85272
Group—
NULL
GRP-5379
Plan—MEDICARE-ADV-B
Sources, recordsTPA1 recordENR ×2TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-022823Charlotte Parker0.83
Matched against ENR-112905, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.99350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-112905Charlotte Parker1998-09-07Scored 1.00
  • ENRENR-112904Charlotte Parker1998-09-07Scored 1.00
  • TPATPA-54256Charlotte Parker1998-09-07Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:394de09e56b1
    Escalated TPA-54257, top score 0.83, candidates MBR-022823

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-25064
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-019778
Opened
2026-10-19 19:54:36
Top score
0.83