Steward queue/CASE-000520
Steward case

CASE-000520

Confidence 0.68 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-67869workflow paused, state held

Side-by-side comparison

Incoming TPA-62062 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-62062incoming
#1MBR-001573Wayne Santos
0.684 rec.
Best evidence: none ≥ 0.90
NameJoan SantosWayne Santos
Date of birth1967-06-041967-08-04
Member ID—
N/A
UHC-74830-37
SSN—•••-••-5155
Phone6995986810
16995986810
6799132206
Email—
null
wayne.santos@icloud.com
Address7009 Forest Ave9077 Lake View Rd
City / state / ZIPChandler, AZ, 85293Nashville, TN, 37234
GroupGRP-9283GRP-1031
Plan—SELECT-EPO
Sources, recordsTPA1 recordCLM ×3ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001573Wayne Santos0.68
Matched against CLM-406001, 2 fields compared, weighted score 0.677
FieldSimilarityWeightShareNote
Name0.85350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55d3ea3f85cb
    Escalated TPA-62062, top score 0.68, candidates MBR-001573

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-67869
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-038862
Opened
2026-10-22 12:43:43
Top score
0.68