Steward queue/CASE-000523
Steward case

CASE-000523

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-20205workflow paused, state held

Side-by-side comparison

Incoming TPA-51605 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-51605incoming
#1MBR-041047Victoria Moore
0.831 rec.
Best evidence: NameDate of birth
#2MBR-023122Julie Moore
0.643 rec.
Best evidence: none ≥ 0.90
NameVictoria MooreVictoria E MooreJulie Moore
Date of birth2003-01-282003-01-282003-01-20
Member ID—UHC-12825-45UHC-75274-21
SSN—•••-••-3885•••-••-0174
Phone—
4370809
68143708092067241656
Email—
null
victoria.moore@yahoo.comjulie.moore@proton.me
Address—
-
9635 Harbor Blvd4949 Sage Ct
City / state / ZIP—
-, NULL, N/A
Orlando, FLHouston, TX, 77072
Group—
UNKNOWN
GRP-4514GRP-1183
Plan—CORE-HMOMEDICARE-ADV-A
Sources, recordsTPA1 recordENR ×11 recordTPA ×1ENR ×1CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-041047Victoria Moore0.83
Matched against ENR-104807, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-104807Victoria Moore2003-01-28Single record 1.00
▶#2MBR-023122Julie Moore0.64
Matched against TPA-61454, 2 fields compared, weighted score 0.638
FieldSimilarityWeightShareNote
Name0.78350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399451a25bd0
    Escalated TPA-51605, top score 0.83, candidates MBR-041047, MBR-023122

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-20205
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-016551
Opened
2026-10-19 19:54:36
Top score
0.83