Steward case

CASE-000531

Confidence 0.85 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-32934workflow paused, state held

Side-by-side comparison

Incoming CLM-409678 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-409678incoming	#1MBR-001617Chhris Alexander 0.851 rec. Best evidence: NameSSN (last four)Address
Name	Chhristine Alexander	Chhris Alexander
Date of birth	1943-08-26	1942-08-26
Member ID	— NULL	UHC-90849-63
SSN	•••-••-4556	•••-••-4556
Phone	—	9739094642
Email	—	—
Address	1503 Valley View Dr 1503 VALLEY VIEW DRIVE	1503 Valley View Dr
City / state / ZIP	San Diego, CA, 92198	San Diego, CA, 92198
Group	— N/A	GRP-3004
Plan	— N/A	OPTIONS-PPO
Sources, records	CLM1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001617Chhris Alexander0.85

Matched against ENR-112727, 4 fields compared, weighted score 0.848

Field	Similarity	Weight	Share	Note
Name	0.97	3	29%
Date of birth	0.50	3	29%	one_digit
SSN (last four)	1.00	2.5	24%
Address	1.00	2	19%	exact

Guard: noneConflicts: none

Records in this identity

ENRENR-112727Chhris Alexander1942-08-26Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39cb77bb7da6
Escalated CLM-409678, top score 0.85, candidates MBR-001617

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Chhris AlexanderMBR-001617, score 0.85, 1 recordLinkConfirm as a distinct identityCLM-409678 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-32934
Stage: human_steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-024388
Opened: 2026-10-19 19:54:36
Top score: 0.85