Steward queue/CASE-000540
Steward case

CASE-000540

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-26726workflow paused, state held

Side-by-side comparison

Incoming ENR-126597 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-126597incoming
#1MBR-041560Susan Ross
0.831 rec.
Best evidence: NameDate of birth
NameSusen C RossSusan Ross
Date of birth1983-01-02
19830102
1983-01-02
Member IDUHC-62459-45—
SSN•••-••-7189—
Phone—
NULL
—
Emailsusan.ross@outlook.com—
Address—5344 Mountain View Dr
City / state / ZIP—
-, NULL, NULL
Houston, TX, 77096
GroupGRP-3191GRP-3191
PlanNAVIGATE-HMO—
Sources, recordsENR1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-041560Susan Ross0.83
Matched against TPA-58903, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.96350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-58903Susan Ross1983-01-02Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:554072881f37
    Escalated ENR-126597, top score 0.83, candidates MBR-041560

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-26726
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-020832
Opened
2026-10-22 12:43:43
Top score
0.83