Steward queue/CASE-000541
Steward case

CASE-000541

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-77156workflow paused, state held

Side-by-side comparison

Incoming TPA-58903 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-58903incoming
#1MBR-020832Susen Ross
0.831 rec.
Best evidence: NameDate of birth
NameSusan RossSusen C Ross
Date of birth1983-01-021983-01-02
Member ID—UHC-62459-45
SSN—•••-••-7189
Phone—
N/A
—
Email—susan.ross@outlook.com
Address5344 Mountain View Dr
5344 Mountain View Drive
—
City / state / ZIPHouston, TX, 77096—
GroupGRP-3191GRP-3191
Plan—NAVIGATE-HMO
Sources, recordsTPA1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-020832Susen Ross0.83
Matched against ENR-126597, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.96350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-126597Susen Ross1983-01-02Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55401ce7ee73
    Escalated TPA-58903, top score 0.83, candidates MBR-020832

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-77156
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041560
Opened
2026-10-22 12:43:43
Top score
0.83