Steward queue/CASE-000542
Steward case

CASE-000542

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-1709workflow paused, state held

Side-by-side comparison

Incoming PRV-21188 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldPRVPRV-21188incoming
#1MBR-015101Christine Coleman
0.831 rec.
Best evidence: NameDate of birth
#2MBR-026738Christnie Coleman
0.832 rec.
Best evidence: NameDate of birth
NameChristine Coleman
Coleman, Christine
Christine ColemanChristnie Coleman
Date of birth1988-07-151988-07-151988-07-15
Member ID——UHC-91449-50
SSN—
•••-••--
—•••-••-1964
Phone——7448458736
Email—
null
——
Address3974 Desert Sky Blvd——
City / state / ZIPTampa, FL
Tampa, FL, NULL
——
Group—
null
—GRP-6593
PlanMEDICARE-ADV-B—MEDICARE-ADV-B
Sources, recordsPRV1 recordTPA ×11 recordCLM ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-015101Christine Coleman0.83
Matched against TPA-51839, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-51839Christine Coleman1988-07-15Single record 1.00
▶#2MBR-026738Christnie Coleman0.83
Matched against CLM-404225, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-404225Christine Coleman1988-07-15Scored 1.00
  • CLMCLM-404224Christnie Coleman1988-07-15Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ad56740a8d
    Escalated PRV-21188, top score 0.83, candidates MBR-015101, MBR-026738

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-1709
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-001644
Opened
2026-10-19 19:54:36
Top score
0.83