Steward case

CASE-000543

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-18089workflow paused, state held

Side-by-side comparison

Incoming TPA-51839 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-51839incoming	#1MBR-001644Christine Coleman 0.831 rec. Best evidence: NameDate of birth	#2MBR-026738Christnie Coleman 0.832 rec. Best evidence: NameDate of birth
Name	Christine Coleman	Christine Coleman	Christnie Coleman
Date of birth	1988-07-15 07/15/88	1988-07-15	1988-07-15
Member ID	— -	—	UHC-91449-50
SSN	—	—	•••-••-1964
Phone	— -	—	7448458736
Email	— -	—	—
Address	— NULL	3974 Desert Sky Blvd	—
City / state / ZIP	— -, UNKNOWN	Tampa, FL	—
Group	— UNKNOWN	—	GRP-6593
Plan	— N/A	MEDICARE-ADV-B	MEDICARE-ADV-B
Sources, records	TPA1 record	PRV ×11 record	CLM ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001644Christine Coleman0.83

Matched against PRV-21188, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

PRVPRV-21188Christine Coleman1988-07-15Single record 1.00

▶#2MBR-026738Christnie Coleman0.83

Matched against CLM-404225, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-404225Christine Coleman1988-07-15Scored 1.00
CLMCLM-404224Christnie Coleman1988-07-15Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39bbf4c45a6c
Escalated TPA-51839, top score 0.83, candidates MBR-001644, MBR-026738

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Christine ColemanMBR-001644, score 0.83, 1 recordLinkLink to Christnie ColemanMBR-026738, score 0.83, 2 recordsLinkConfirm as a distinct identityTPA-51839 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-18089
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-015101
Opened: 2026-10-19 19:54:36
Top score: 0.83