Steward queue/CASE-000550
Steward case

CASE-000550

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-87728workflow paused, state held

Side-by-side comparison

Incoming TPA-53251 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-53251incoming
#1MBR-026520Madison Moreno
0.833 rec.
Best evidence: NameDate of birth
NameMadison MorenoMadison I Moreno
Date of birth1969-01-04
Jan 4, 1969
1969-01-04
Member ID—UHC-82109-72
SSN—
•••-••-null
•••-••-7960
Phone—5789631746
Email—
null
—
Address3424 Jefferson Ave
3424 Jefferson Avenue
4876 Broadway
City / state / ZIPFresno, CA, 93703
Fresno , ca, 93703
Las Vegas, NV, 89140
Group—GRP-8386
Plan—CORE-HMO
Sources, recordsTPA1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-026520Madison Moreno0.83
Matched against ENR-109685, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39c1282da768
    Escalated TPA-53251, top score 0.83, candidates MBR-026520

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-87728
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044161
Opened
2026-10-19 19:54:36
Top score
0.83