Steward case

CASE-000552

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-5365workflow paused, state held

Side-by-side comparison

Incoming TPA-51124 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-51124incoming	#1MBR-021710Donna Torres 0.833 rec. Best evidence: NameDate of birth
Name	Donna Torres	Donna G Torres
Date of birth	1981-10-11 11-10-1981	1981-10-11
Member ID	— NULL	UHC-70484-11
SSN	— •••-••-N/A	•••-••-8064
Phone	— UNKNOWN	4119959668
Email	— N/A	donna.torres70@proton.me
Address	— NULL	8447 Willow Ct Apt 11
City / state / ZIP	— UNKNOWN , null	Orlando, FL, 32879
Group	— -	GRP-8174
Plan	CHOICE-PLUS-PPO	NAVIGATE-HMO
Sources, records	TPA1 record	CLM ×1PRV ×1ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-021710Donna Torres0.83

Matched against CLM-402638, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-402638Donna Torres1981-10-11Scored 1.00
PRVPRV-20761Dona Torres1981-10-11Scored 0.99
ENRENR-103381Donna Torres1981-10-11Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39e11dd786b0
Escalated TPA-51124, top score 0.83, candidates MBR-021710

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Donna TorresMBR-021710, score 0.83, 3 recordsLinkConfirm as a distinct identityTPA-51124 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-5365
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-004990
Opened: 2026-10-19 19:54:36
Top score: 0.83