Steward queue/CASE-000555
Steward case

CASE-000555

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-47708workflow paused, state held

Side-by-side comparison

Incoming TPA-59070 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-59070incoming
#1MBR-037537Russell Hart
0.832 rec.
Best evidence: NameDate of birth
NameRussell HartRussell Hart
Date of birth1977-05-151977-05-15
Member ID—
N/A
UHC-76703-06
SSN—
•••-••-null
•••-••-8520
Phone—
NULL
8748342799
Email—
N/A
—
Address—
null
6357 Cedar Ln
City / state / ZIP—
-, UNKNOWN
Dallas, TX, 75218
GroupGRP-4281GRP-4281
Plan—
NULL
NAVIGATE-HMO
Sources, recordsTPA1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-037537Russell Hart0.83
Matched against ENR-127178, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55248eb0c8d3
    Escalated TPA-59070, top score 0.83, candidates MBR-037537

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-47708
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-031464
Opened
2026-10-22 12:43:43
Top score
0.83