Steward queue/CASE-000558
Steward case

CASE-000558

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-1779workflow paused, state held

Side-by-side comparison

Incoming CLM-401405 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-401405incoming
#1MBR-004541Fatima Ramos
0.831 rec.
Best evidence: NameDate of birth
NameFetima RamosFatima K Ramos
Date of birth2001-02-122001-02-12
Member ID—
UNKNOWN
UHC-91608-71
SSN—
•••-••-NULL
•••-••-1217
Phone—7762664557
Email—
N/A
fatima.ramos12@icloud.com
Address—
UNKNOWN
6517 Central Ave
City / state / ZIP—
NULL, -, null
Plano, TX
Group—GRP-4721
Plan—
N/A
NAVIGATE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-004541Fatima Ramos0.83
Matched against ENR-101790, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.96350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-101790Fatima Ramos2001-02-12Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55ddd3d1c3f3
    Escalated CLM-401405, top score 0.83, candidates MBR-004541

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-1779
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-001711
Opened
2026-10-22 12:43:43
Top score
0.83