Steward queue/CASE-000559
Steward case

CASE-000559

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-4876workflow paused, state held

Side-by-side comparison

Incoming ENR-101790 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-101790incoming
#1MBR-001711Fetima Ramos
0.831 rec.
Best evidence: NameDate of birth
NameFatima K RamosFetima Ramos
Date of birth2001-02-12
2/12/2001
2001-02-12
Member IDUHC-91608-71—
SSN•••-••-1217—
Phone7762664557
(776) 266-4557
—
Emailfatima.ramos12@icloud.com—
Address6517 Central Ave—
City / state / ZIPPlano, TX
Plano, TX, NULL
—
GroupGRP-4721—
PlanNAVIGATE-HMO—
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001711Fetima Ramos0.83
Matched against CLM-401405, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.96350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-401405Fetima Ramos2001-02-12Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55cbc91d199a
    Escalated ENR-101790, top score 0.83, candidates MBR-001711

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-4876
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-004541
Opened
2026-10-22 12:43:43
Top score
0.83