Steward queue/CASE-000569
Steward case

CASE-000569

Confidence 0.78 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-1810workflow paused, state held

Side-by-side comparison

Incoming CLM-404719 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-404719incoming
#1MBR-009878Karen Walker
0.784 rec.
Best evidence: NamePhone
NameKaren WalkerKaren R Walker
Date of birth1964-08-191965-08-19
Member ID—
UNKNOWN
UHC-57736-99
SSN—
•••-••-NULL
•••-••-7724
Phone4455396447
(445) 539-6447
4455396447
Email—
-
karen.walker41@aol.com
Address8920 Grand Ave8920 Grand Ave
City / state / ZIPDenver, CO
Denver, CO, NULL
Denver, CO, 80288
Group—
N/A
GRP-4733
Plan—MEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×1TPA ×1PRV ×1CLM ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-009878Karen Walker0.78
Matched against PRV-21366, 4 fields compared, weighted score 0.779
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.50332%one_digit
Phone1.001.516%
Address0.70221%street_match
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55bc05cdb5c4
    Escalated CLM-404719, top score 0.78, candidates MBR-009878

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-1810
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-001742
Opened
2026-10-22 12:43:43
Top score
0.78