Steward queue/CASE-000571
Steward case

CASE-000571

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-35454workflow paused, state held

Side-by-side comparison

Incoming CLM-429155 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-429155incoming
#1MBR-006420Anna Wallace
0.835 rec.
Best evidence: NameDate of birth
#2MBR-026106Sean Walsh
0.614 rec.
Best evidence: none ≥ 0.90
NameAnna WallaceAnna Y WallaceSean H Walsh
Date of birth1940-10-141940-01-141940-11-14
Member ID—UHC-03491-04UHC-07850-72
SSN—
•••-••- N/A
•••-••-1438•••-••-8260
Phone—45420336487025575949
Email—
null
anna.wallace@hotmail.comsean.walsh56@icloud.com
Address—2854 Sage Ct1571 Union St
City / state / ZIP—Glendale, AZ, 85304Glendale, AZ, 85347
GroupGRP-9920GRP-9920GRP-1404
PlanSELECT-EPOSELECT-EPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×3CLM ×25 recordsTPA ×2CLM ×1ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-006420Anna Wallace0.83
Matched against CLM-429153, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-026106Sean Walsh0.61
Matched against CLM-416087, 2 fields compared, weighted score 0.615
FieldSimilarityWeightShareNote
Name0.73350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e7aeece69a
    Escalated CLM-429155, top score 0.83, candidates MBR-006420, MBR-026106

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-35454
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-025749
Opened
2026-10-19 19:54:36
Top score
0.83