Steward queue/CASE-000574
Steward case

CASE-000574

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-89900workflow paused, state held

Side-by-side comparison

Incoming CLM-424736 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-424736incoming
#1MBR-001783Joe Thomas
0.833 rec.
Best evidence: NameDate of birth
NameJoe ThomasJoe Thomas
Date of birth1975-10-171975-10-17
Member ID—
UNKNOWN
UHC-78254-13
SSN—•••-••-0801
Phone—8457618659
Email—joe.thomas68@icloud.com
Address—
null
9108 Washington St
City / state / ZIP—
null
San Antonio, TX, 78215
GroupGRP-1954GRP-1954
Plan—MEDICARE-ADV-B
Sources, recordsCLM1 recordCLM ×1ENR ×1TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001783Joe Thomas0.83
Matched against CLM-424735, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:395ddcfb160d
    Escalated CLM-424736, top score 0.83, candidates MBR-001783

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-89900
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044681
Opened
2026-10-19 19:54:36
Top score
0.83