Steward queue/CASE-000586
Steward case

CASE-000586

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-97061workflow paused, state held

Side-by-side comparison

Incoming ENR-108751 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-108751incoming
#1MBR-043699Kelly Richardson
0.831 rec.
Best evidence: NameDate of birth
NameKelly I RichardsonKelly Richardson
Date of birth1998-06-13
Jun 13, 1998
1998-06-13
Member IDUHC-69622-24
UHC6962224
—
SSN•••-••-8433—
Phone5885924842
588-592-4842
—
Emailkelly.richardson60@aol.com—
Address4541 Baseline Rd
4541 Baseline Road
—
City / state / ZIPChandler, AZ, 85215—
GroupGRP-8096GRP-8096
PlanOPTIONS-PPOOPTIONS-PPO
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-043699Kelly Richardson0.83
Matched against CLM-406714, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-406714Kelly Richardson1998-06-13Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:396c039aa57f
    Escalated ENR-108751, top score 0.83, candidates MBR-043699

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-97061
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046275
Opened
2026-10-19 19:54:36
Top score
0.83