Steward queue/CASE-000587
Steward case

CASE-000587

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-1920workflow paused, state held

Side-by-side comparison

Incoming CLM-419765 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-419765incoming
#1MBR-043962Christine Schmidt
0.831 rec.
Best evidence: NameDate of birth
#2MBR-030472Denise Schmidt
0.672 rec.
Best evidence: none ≥ 0.90
NameChris SchmidtChristine SchmidtDenise Y Schmidt
Date of birth1969-05-041969-05-041969-05-02
Member ID—UHC-44794-07UHC-99733-49
SSN—
•••-••--
•••-••-1640•••-••-0645
Phone—
N/A
59737801858507626288
Email—
null
christine.schmidt9@proton.me—
Address—2148 Willow Ct3988 Mesa Dr
City / state / ZIP—
, null,
Chandler, AZ, 85268Mesa, AZ, 85273
Group—
null
GRP-8236GRP-0334
PlanNAVIGATE-HMOMEDICARE-ADV-ASELECT-EPO
Sources, recordsCLM1 recordENR ×11 recordCLM ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-043962Christine Schmidt0.83
Matched against ENR-126022, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-126022Christine Schmidt1969-05-04Single record 1.00
▶#2MBR-030472Denise Schmidt0.67
Matched against CLM-416629, 2 fields compared, weighted score 0.672
FieldSimilarityWeightShareNote
Name0.84350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:552e81d92877
    Escalated CLM-419765, top score 0.83, candidates MBR-043962, MBR-030472

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-1920
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-001842
Opened
2026-10-22 12:43:43
Top score
0.83