Steward queue/CASE-000589
Steward case

CASE-000589

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-85919workflow paused, state held

Side-by-side comparison

Incoming CLM-402358 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-402358incoming
#1MBR-001853Philip Morgan
0.834 rec.
Best evidence: NameDate of birth
NamePhilip MorganPhilip O Morgan
Date of birth1939-11-191939-11-19
Member ID—
-
UHC-74681-79
SSN—
•••-••--
•••-••-7860
Phone—
-
2909733861
Email—philip.morgan41@gmail.com
Address—
null
5281 River Rd
City / state / ZIP—
N/A
Minneapolis, MN
GroupGRP-7530GRP-7530
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordCLM ×2ENR ×24 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001853Philip Morgan0.83
Matched against CLM-402357, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ce82bd8a6a
    Escalated CLM-402358, top score 0.83, candidates MBR-001853

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-85919
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043755
Opened
2026-10-19 19:54:36
Top score
0.83