Steward queue/CASE-000590
Steward case

CASE-000590

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-8649workflow paused, state held

Side-by-side comparison

Incoming PRV-27604 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldPRVPRV-27604incoming
#1MBR-006274Donna Silva
0.835 rec.
Best evidence: NameDate of birth
NameDonna A SilvaDonna A Silva
Date of birth1989-10-06
10/06/1989
1989-10-06
Member ID—
-
UHC-90917-79
SSN—
•••-••-N/A
•••-••-2230
Phone—
UNKNOWN
6128482262
Emaildonna.silva97@gmail.com—
Address—
NULL
9374 Sage Ct # 789
City / state / ZIP—
null, -
Las Vegas, NV, 89168
Group—
NULL
GRP-6139
Plan—
null
MEDICARE-ADV-B
Sources, recordsPRV1 recordCLM ×3ENR ×1PRV ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-006274Donna Silva0.83
Matched against CLM-425837, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39c5ef97c061
    Escalated PRV-27604, top score 0.83, candidates MBR-006274

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-8649
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-007790
Opened
2026-10-19 19:54:36
Top score
0.83