Steward case

CASE-000594

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-66153workflow paused, state held

Side-by-side comparison

Incoming TPA-59487 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-59487incoming	#1MBR-039030Natalie Johnson 0.832 rec. Best evidence: NameDate of birth
Name	Natalie Johnson	Natalie E Johnson
Date of birth	1968-10-03	1968-10-03
Member ID	—	UHC-69553-31
SSN	—	•••-••-0612
Phone	—	4204837222
Email	—	natalie.johnson@yahoo.com
Address	3759 Forest Ave 3759 Forest Avenue	3534 Sunset Blvd
City / state / ZIP	Mesa, AZ, 85212 Mesa, AZ, 85212-4041	Los Angeles, CA
Group	— NULL	GRP-7151
Plan	— -	NAVIGATE-HMO
Sources, records	TPA1 record	CLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-039030Natalie Johnson0.83

Matched against CLM-421591, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-421591Natalie Johnson1968-10-03Scored 1.00
ENRENR-128259Natalie Johnson1968-10-03Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39f1cfa2b026
Escalated TPA-59487, top score 0.83, candidates MBR-039030

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Natalie JohnsonMBR-039030, score 0.83, 2 recordsLinkConfirm as a distinct identityTPA-59487 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-66153
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-038298
Opened: 2026-10-19 19:54:36
Top score: 0.83