Steward queue/CASE-000597
Steward case

CASE-000597

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-67214workflow paused, state held

Side-by-side comparison

Incoming CLM-430266 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-430266incoming
#1MBR-014216Anna Knight
0.835 rec.
Best evidence: NameDate of birth
NameAnna K Knight
ANNA K. KNIGHT
Anna K Knight
Date of birth1952-02-05
2/5/1952
1952-02-05
Member ID—UHC-17139-80
SSN—
•••-••-NULL
•••-••-4035
Phone—
null
4494658264
Email—
-
anna.knight19@aol.com
Address—523 Valley View Dr
City / state / ZIP—
null, -
Sacramento, CA, 95866
Group—
-
GRP-9750
Plan—SELECT-EPO
Sources, recordsCLM1 recordCLM ×4ENR ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-014216Anna Knight0.83
Matched against CLM-430270, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39c2536f1358
    Escalated CLM-430266, top score 0.83, candidates MBR-014216

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-67214
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-038670
Opened
2026-10-19 19:54:36
Top score
0.83