Steward queue/CASE-000599
Steward case

CASE-000599

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-36128workflow paused, state held

Side-by-side comparison

Incoming CLM-416867 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-416867incoming
#1MBR-001893Samantha Tran
0.831 rec.
Best evidence: NameDate of birth
NameSamantha TranSamantha Tran
Date of birth1998-06-111998-06-11
Member ID—
null
UHC-34504-52
SSN—•••-••-8699
Phone—3438300635
Email—
-
—
Address5749 Valley View Dr—
City / state / ZIPPhoenix, AZ, 85025—
GroupGRP-5334GRP-5334
PlanMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001893Samantha Tran0.83
Matched against ENR-122155, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-122155Samantha Tran1998-06-11Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55546e940e27
    Escalated CLM-416867, top score 0.83, candidates MBR-001893

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-36128
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-026085
Opened
2026-10-22 12:43:43
Top score
0.83