Steward queue/CASE-000612
Steward case

CASE-000612

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-89553workflow paused, state held

Side-by-side comparison

Incoming CLM-411380 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-411380incoming
#1MBR-001952Jdy Miller
0.832 rec.
Best evidence: NameDate of birth
NameJudy MillerJdy Miller
Date of birth1994-05-09
May 9, 1994
1994-05-09
Member ID—
UNKNOWN
UHC-09658-23
SSN—
•••-••-N/A
•••-••-6908
Phone—
null
5378318756
Email—
NULL
judy.miller43@outlook.com
Address—
NULL
9313 River Rd
City / state / ZIP—
null, NULL
Tampa, FL, 33660
GroupGRP-0825GRP-0825
Plan—CORE-HMO
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001952Jdy Miller0.83
Matched against ENR-114970, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.97350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:391332947397
    Escalated CLM-411380, top score 0.83, candidates MBR-001952

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-89553
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044595
Opened
2026-10-19 19:54:36
Top score
0.83