Steward queue/CASE-000620
Steward case

CASE-000620

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-79757workflow paused, state held

Side-by-side comparison

Incoming TPA-58172 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-58172incoming
#1MBR-021463Mark Lynch
0.833 rec.
Best evidence: NameDate of birth
NameMark W LynchMark Lynch
Date of birth1997-12-19
12/19/1997
1997-12-19
Member ID—
-
UHC-56090-39
SSN—
•••-••-N/A
•••-••-3539
Phone—5903300332
Email—mark.lynch@icloud.com
Address—5482 Main St
City / state / ZIP—
null, null, N/A
Orlando, FL, 32838
GroupGRP-8255GRP-8255
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsTPA1 recordCLM ×1TPA ×1ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-021463Mark Lynch0.83
Matched against CLM-418519, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.97350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:555461f9f085
    Escalated TPA-58172, top score 0.83, candidates MBR-021463

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-79757
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042216
Opened
2026-10-22 12:43:43
Top score
0.83