Steward queue/CASE-000641
Steward case

CASE-000641

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-22478workflow paused, state held

Side-by-side comparison

Incoming PRV-20736 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldPRVPRV-20736incoming
#1MBR-002043Sarah Cruz
0.831 rec.
Best evidence: NameDate of birth
NameSarah N Cruz
SARAH N. CRUZ
Sarah N Cruz
Date of birth2002-05-222002-05-22
Member ID—UHC-84264-42
SSN—
•••-••-null
—
Phone4789514363
(478) 951-4363
—
Email——
Address—8702 Lake View Rd
City / state / ZIP—
-, UNKNOWN
Denver, CO, 80238
Group—GRP-6589
PlanOPTIONS-PPO—
Sources, recordsPRV1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-002043Sarah Cruz0.83
Matched against CLM-402526, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-402526Sarah Cruz2002-05-22Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39300862efc4
    Escalated PRV-20736, top score 0.83, candidates MBR-002043

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-22478
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-018098
Opened
2026-10-19 19:54:36
Top score
0.83