Steward queue/CASE-000643
Steward case

CASE-000643

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-75733workflow paused, state held

Side-by-side comparison

Incoming TPA-61752 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-61752incoming
#1MBR-033292Sara Cruz
0.831 rec.
Best evidence: NameDate of birth
NameSara CruzSara Cruz
Date of birth1962-05-201962-05-20
Member ID—
null
—
SSN——
Phone—
UNKNOWN
6633857504
Email—
UNKNOWN
—
Address—5142 Central Ave
City / state / ZIP—
UNKNOWN , UNKNOWN
Chandler, AZ, 85284
Group——
Plan—MEDICARE-ADV-A
Sources, recordsTPA1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-033292Sara Cruz0.83
Matched against TPA-61753, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-61753Sara Cruz1962-05-20Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5530b3ca1aca
    Escalated TPA-61752, top score 0.83, candidates MBR-033292

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-75733
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041171
Opened
2026-10-22 12:43:43
Top score
0.83