Steward queue/CASE-000646
Steward case

CASE-000646

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-98903workflow paused, state held

Side-by-side comparison

Incoming CLM-420419 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420419incoming
#1MBR-015451Christian Cruz
0.832 rec.
Best evidence: NameDate of birth
NameChristian CruzChristian H Cruz
Date of birth1992-06-031992-06-03
Member ID—
NULL
UHC-81334-28
SSN—
•••-••--
•••-••-3696
Phone—3976202117
Emailchristian.cruz45@outlook.comchristian.cruz45@outlook.com
Address117 Sunset Blvd
117 SUNSET BOULEVARD
5974 Central Ave
City / state / ZIPScottsdale, AZ, 85220Tampa, FL, 33637
GroupGRP-4232GRP-4232
Plan—SELECT-EPO
Sources, recordsCLM1 recordTPA ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-015451Christian Cruz0.83
Matched against TPA-58975, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-58975Christian Cruz1992-06-03Scored 1.00
  • ENRENR-126862Christian Cruz1992-06-03Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:392850484a9b
    Escalated CLM-420419, top score 0.83, candidates MBR-015451

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-98903
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046634
Opened
2026-10-19 19:54:36
Top score
0.83