Steward queue/CASE-000648
Steward case

CASE-000648

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-61405workflow paused, state held

Side-by-side comparison

Incoming CLM-426987 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-426987incoming
#1MBR-016046Christine Hunter
0.834 rec.
Best evidence: NameDate of birth
NameChristine HunterChristine Hunter
Date of birth1957-07-131957-07-13
Member ID—
N/A
UHC-88464-16
SSN—
•••-••-null
•••-••-7557
Phone—
NULL
4334537850
Email—
-
christine.hunter53@icloud.com
Address—
N/A
7386 Forest Ave
City / state / ZIP—
-, UNKNOWN, UNKNOWN
Jacksonville, FL, 32228
Group—GRP-7004
Plan—
UNKNOWN
CORE-HMO
Sources, recordsCLM1 recordCLM ×2TPA ×1ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-016046Christine Hunter0.83
Matched against CLM-426986, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399acb099a1c
    Escalated CLM-426987, top score 0.83, candidates MBR-016046

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-61405
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036683
Opened
2026-10-19 19:54:36
Top score
0.83