Steward queue/CASE-000649
Steward case

CASE-000649

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-30117workflow paused, state held

Side-by-side comparison

Incoming CLM-418741 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-418741incoming
#1MBR-024955Ronald Long
0.834 rec.
Best evidence: NameDate of birth
NameRonald LongRonald Long
Date of birth1972-07-10
10-07-1972
1972-07-10
Member ID—UHC-17595-06
SSN—•••-••-9594
Phone—5102469841
Email—ronald.long@gmail.com
Address—3301 Oak St Apt 33
City / state / ZIP—
null
Charlotte, NC, 28270
Group—GRP-5555
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsCLM1 recordPRV ×2ENR ×1CLM ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-024955Ronald Long0.83
Matched against PRV-25571, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3993f25a7286
    Escalated CLM-418741, top score 0.83, candidates MBR-024955

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-30117
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-022813
Opened
2026-10-19 19:54:36
Top score
0.83