Steward queue/CASE-000650
Steward case

CASE-000650

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-59465workflow paused, state held

Side-by-side comparison

Incoming CLM-412365 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-412365incoming
#1MBR-012304Steven Mason
0.833 rec.
Best evidence: NameDate of birth
NameSteven MasonSteven C Mason
Date of birth1965-11-061965-11-06
Member ID—
UNKNOWN
UHC-04663-13
SSN—
•••-••- UNKNOWN
•••-••-4208
Phone—
UNKNOWN
2756901855
Email—steven.mason@aol.com
Address—
-
6665 Pine Dr
City / state / ZIP—
null, N/A, -
Miami, FL, 33184
Group—
NULL
GRP-6840
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordTPA ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-012304Steven Mason0.83
Matched against TPA-55450, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399e5c4fb639
    Escalated CLM-412365, top score 0.83, candidates MBR-012304

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-59465
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036024
Opened
2026-10-19 19:54:36
Top score
0.83