Steward queue/CASE-000651
Steward case

CASE-000651

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-78824workflow paused, state held

Side-by-side comparison

Incoming TPA-58463 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-58463incoming
#1MBR-002102Jacob Espinoza
0.833 rec.
Best evidence: NameDate of birth
NameJacob EspinozaJacob A Espinoza
Date of birth1942-06-201942-06-20
Member ID—UHC-07841-77
SSN—•••-••-0086
Phone—5704838208
Email—
-
—
Address—
UNKNOWN
2984 Desert Sky Blvd
City / state / ZIP—
-, UNKNOWN, UNKNOWN
Tempe, AZ, 85233
Group—
NULL
GRP-4541
Plan—NAVIGATE-HMO
Sources, recordsTPA1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-002102Jacob Espinoza0.83
Matched against CLM-419121, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39a2d094b9c4
    Escalated TPA-58463, top score 0.83, candidates MBR-002102

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-78824
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042001
Opened
2026-10-19 19:54:36
Top score
0.83