Steward queue/CASE-000662
Steward case

CASE-000662

Confidence 0.82 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-6492workflow paused, state held

Side-by-side comparison

Incoming CLM-400439 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-400439incoming
#1MBR-005801Juan Castro
0.822 rec.
Best evidence: NameSSN (last four)
NameJuan CastroJuan Castro
Date of birth1978-08-011979-08-01
Member ID—
N/A
UHC-48650-39
SSN•••-••-6466•••-••-6466
Phone5215587867—
Email—
-
juan.castro67@icloud.com
Address—
UNKNOWN
3550 Sunset Blvd
City / state / ZIP—
NULL, NULL, N/A
San Antonio, TX, 78261
GroupGRP-5662GRP-5662
Plan—
NULL
OPTIONS-PPO
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-005801Juan Castro0.82
Matched against ENR-100596, 3 fields compared, weighted score 0.824
FieldSimilarityWeightShareNote
Name1.00335%
Date of birth0.50335%one_digit
SSN (last four)1.002.529%
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39500f14aa2d
    Escalated CLM-400439, top score 0.82, candidates MBR-005801

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-6492
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-005965
Opened
2026-10-19 19:54:36
Top score
0.82