Steward queue/CASE-000671
Steward case

CASE-000671

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-5678workflow paused, state held

Side-by-side comparison

Incoming CLM-410190 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-410190incoming
#1MBR-003388Raymond Ward
0.832 rec.
Best evidence: Date of birth
#2MBR-042958Gabriel Ward
0.831 rec.
Best evidence: NameDate of birth
NameGabriel WardRaymond Y WardGabriel Ward
Date of birth1972-06-13
13-06-1972
1973-06-131972-06-13
Member ID—UHC-67172-96—
SSN—
•••-••-UNKNOWN
•••-••-6533—
Phone—
NULL
46363695599339841450
Email—raymond.ward83@aol.com—
Address2708 River Rd # 202
2708 River Rd #202
3959 Sunset Blvd—
City / state / ZIPAustin, TX, 78738
Austin, TX , 78738-2692
Las Vegas, NV, 89197—
GroupGRP-5969GRP-0103—
PlanCORE-HMOCORE-HMO—
Sources, recordsCLM1 recordENR ×1PRV ×12 recordsPRV ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003388Raymond Ward0.83
Matched against PRV-24245, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.77350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-042958Gabriel Ward0.83
Matched against PRV-22957, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • PRVPRV-22957Gabriel Ward1972-06-13Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:558de5bf5b2d
    Escalated CLM-410190, top score 0.83, candidates MBR-003388, MBR-042958

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-5678
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-005262
Opened
2026-10-22 12:43:43
Top score
0.83